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Liberty General Insurance: How to Download IRCTC Policy and Claim Forms


Liberty General Insurance IRCTC Policy Download: A Guide for Travelers




If you are a frequent traveler by train, you might have heard of the Liberty General Insurance IRCTC Policy. This is a travel insurance policy that provides coverage for various risks and losses that may occur during your train journey. In this article, we will explain what this policy is, how to download it, how to claim it, and what are the customer reviews and ratings of it.


What is Liberty General Insurance IRCTC Policy?




Liberty General Insurance IRCTC Policy is a travel insurance policy that is offered by Liberty General Insurance, a leading private general insurance company in India, in collaboration with IRCTC, the Indian Railway Catering and Tourism Corporation, which is the official online ticketing platform of Indian Railways. This policy is designed to provide protection and peace of mind to travelers who book their train tickets through IRCTC.




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Benefits of Liberty General Insurance IRCTC Policy




Some of the benefits of Liberty General Insurance IRCTC Policy are:


  • It covers accidental death, permanent total disability, permanent partial disability, hospitalization expenses, and burglary at home during the train journey.



  • It provides compensation for trip delay due to late arrival of train at the destination station.



  • It offers cashless hospitalization facility at network hospitals across India.



  • It has a low premium rate of Rs. 0.49 per passenger per trip.



  • It has a hassle-free claim process and quick settlement.



Eligibility and Coverage of Liberty General Insurance IRCTC Policy




The eligibility and coverage of Liberty General Insurance IRCTC Policy are as follows:


EligibilityCoverage


All passengers who book their train tickets through IRCTC website or mobile app are eligible to opt for this policy.The policy covers the following risks and losses:


The policy is applicable for all classes of travel except suburban trains.- Accidental death: Rs. 10 lakh per passenger- Permanent total disability: Rs. 10 lakh per passenger- Permanent partial disability: Rs. 7.5 lakh per passenger- Hospitalization expenses: Rs. 2 lakh per passenger- Burglary at home: Rs. 1 lakh per household- Trip delay: Rs. 1000 per passenger


The policy is valid for a single trip only.The policy does not cover pre-existing diseases, suicide, self-inflicted injuries, war, terrorism, nuclear hazards, natural calamities, intoxication, adventure sports, etc.


How to Download Liberty General Insurance IRCTC Policy?




You can download your Liberty General Insurance IRCTC Policy either online or offline. Here are the steps to do so:


Steps to Download Liberty General Insurance IRCTC Policy Online




  • Visit the official website of Liberty General Insurance at .



  • Click on "Customer Support" and then on "Download Forms".



  • Select "Travel" from the drop-down menu and then click on "Liberty Inland Travel Care Policy".



  • Enter your policy number and click on "Download".



  • You will receive your policy document in PDF format on your registered email id.



  • You can also download your policy document from the IRCTC website or mobile app by logging in with your credentials and clicking on "My Transactions" and then on "Booked Ticket History".



Steps to Download Liberty General Insurance IRCTC Policy Offline




  • You can visit any branch office of Liberty General Insurance and request for a copy of your policy document.



  • You can also call the toll-free customer care number of Liberty General Insurance at 1800-266-5844 and request for a copy of your policy document.



  • You will need to provide your policy number and other details to verify your identity.



  • You will receive your policy document by post or courier at your registered address.



How to Claim Liberty General Insurance IRCTC Policy?




If you face any unfortunate event during your train journey that is covered by the Liberty General Insurance IRCTC Policy, you can file a claim and get compensation. Here are the steps to do so:


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Types of Claims and Documents Required




There are two types of claims under the Liberty General Insurance IRCTC Policy: accidental claims and trip delay claims. The documents required for each type of claim are as follows:


Type of ClaimDocuments Required


Accidental Claim- Duly filled and signed claim form- Copy of policy document- Copy of train ticket and PNR number- Copy of FIR or police report- Copy of death certificate or disability certificate- Copy of medical reports and bills- Copy of bank account details and cancelled cheque


Trip Delay Claim- Duly filled and signed claim form- Copy of policy document- Copy of train ticket and PNR number- Copy of boarding pass or confirmation from IRCTC- Proof of delay such as train status report or newspaper clipping- Copy of bank account details and cancelled cheque


Claim Process and Contact Details




The claim process and contact details for the Liberty General Insurance IRCTC Policy are as follows:


  • Inform the Liberty General Insurance about the claim within 24 hours of the occurrence of the event by calling the toll-free number 1800-266-5844 or emailing at care@libertyinsurance.in.



  • Submit the required documents within 15 days of the occurrence of the event to the nearest branch office of Liberty General Insurance or to the following address:Liberty General Insurance Limited,10th Floor, Tower A, Peninsula Business Park,Ganpatrao Kadam Marg, Lower Parel,Mumbai - 400013.



  • The Liberty General Insurance will verify the documents and process the claim within 30 days of receiving all the documents.



  • The Liberty General Insurance will settle the claim by transferring the amount to your bank account or by issuing a cheque.



Customer Reviews and Ratings of Liberty General Insurance IRCTC Policy




The Liberty General Insurance IRCTC Policy has received mixed reviews and ratings from customers who have availed it. Here are some of the positive and negative reviews and ratings:


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